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Delivery & Shipping

 

Email Confirmation: All orders received via the Internet will receive an email response confirming our ability to fill your order by the requested delivery date.

Personal Delivery: Gifts ordered for addresses in the Hamilton Township area of Mercer County, New Jersey, will be hand-delivered whenever possible. This area includes Hamilton, Hamilton Square, Mercerville, Robbinsville, Crosswicks, Groveville, Yardville, Allentown proper, and Bordentown (north or Farnsworth Avenue). The delivery fee for this service is generally $8.00 per gift.
The fee for delivery to Ewing/West Trenton, Lawrenceville, Princeton Junction, and West Windsor is normally $10.00 per gift. Delivery for Trenton addresses is usually made via UPS at a rate of $10.00 and up, depending upon the size and weight of the gift. These gifts will generally arrive the following business day, just as they would with personal delivery. Areas with an Allentown, NJ, mailing address that are actually ouside of Allentown proper will be delivered via UPS, the rate to be determined by the size and weight of the gift (usually $12.95).
 
We are generally able to deliver to Bordentown (north of Farnsworth Avenue) at a rate of $8.00 per gift. Otherwise, the gift would usually be received via UPS at the same rate. Gifts going to Bordentown south of Farnsworth Avenue will be shipped, usually at the rate of $12.95 per gift. 
 
Packages going to Princeton are usually delivered through UPS, although personal delivery is sometimes possible, depending upon the actual location. Many areas with a Princeton address and zip code are actually not located inside Princeton proper. Most gifts hand-delivered to Princeton are at a rate of $15.00 and up, while UPS shipping is generally $12.95 and up, depending upon the size and weight of the selection.

Most gifts are delivered Monday-Friday, although Saturday delivery is sometimes possible. It is also sometimes possible to have gifts personally delivered in other Mercer County areas for an additional fee, determined by our courier service. Generally, it is more cost effective to have the gifts sent to distant areas using UPS service. The gifts arrive promptly (usually the next business day) and in excellent condition. It is also important to note that while our delivery record is outstanding, there may be times when deliveries cannot be made due to severe weather/unsafe travel conditions and other circumstances beyond our control. In theses rare cases, we will deliver the gifts as soon as it is safe/possible to do so. Due to high volume at times, it is also possible that gifts within our delivery area will be sent via UPS rather than by courier. This would be done only in order to insure timely gift delivery, and higher shipping rates usually incurred for UPS service will not be applied under such circumstances. Our highest priority is always delivering outstanding gifts along with outstanding service.

UPS Delivery:  Most orders are delivered directly from our headquarters in New Jersey. Some selections, however, are shipped from other locations in order to bring you the freshest quality and the quickest service. Unless otherwise requested or noted on the order form or item descriptions, gifts within the Continental US (not including Alaska) will ship using UPS Ground Service, usually at a rate of $12.95 and up per gift, depending upon the size and weight of the selection. For shipping fees on any particular gift, consult the pricing listed for the individual item or call us at 609-584-8584.

Gifts being shipped to Canada generally start at a rate of $25 and up, depending upon the size of the gift and its destination. We can give you an accurate price based on your selection when you call to place your order, as fees may vary substantially depending upon your particular needs.

We also ship to Hawaii, the rate to be determined by UPS or USPS fees.

Below is a list of estimated shipping times for various destinations around the United States. If you need your gift to arrive on a specific date, or if you do not think your gift will arrive as quickly as you'd like, express shipment is available. Simply call 609-584-8584 to place your order and to find out the exact shipping fees based on your needs. All orders accepted over the Internet will be sent UPS Ground Service unless otherwise noted. Express shipment orders must be phoned in to insure prompt delivery and accurate pricing.

Fruit Baskets:  Shipping for our fruit baskets requires express delivery services in order to insure the quality of the gift. In some cases the gifts ship directly from the orchard in order to offer you the best quality available. Our rates are very reasonable, and  they will  be determined by your desired delivery date, as well as the weight of the gift ordered. Saturday delivery is possible, as well as 1, 2, or 3 business day service. Select your desired shipping method on your order form. If you prefer, you may call us at 609-584-8584 for pricing and availability.

Floral Arrangements and Plants:  Generally, fresh floral arrangements and plants are only available for local delivery - the delivery fee being determined by the recipient's location (see above).

*Post Office Boxes and FPO Addresses: We would be happy to ship gifts to Post Office Boxes and APO and FPO addresses. The rate is determined by the fee charged by the Post Office, plus a surcharge of $10 per gift to cover packaging charges and the cost of delivering the gift to the postal facility for shipment. 

Incorrect Addresses: If a gift is returned to us because of incorrect or insufficient address, we will attempt to contact you for a better address. Additional UPS/delivery fees will be charged to your account, since UPS or our couriers will bill us for the redelivery. The same policy applies to deliveries/shipping to patients in hospitals or rehabilitation centers; if the patient has already left the facility before the delivery date, you will be contacted for a forwarding address, and your credit card will be billed for the redelivery or additional shipping fees. We will not refund the price of the gift or the shipping fees under such circumstances.

International Shipping, Plus Alaska and Hawaii: Packages requiring shipment to Alaska, Hawaii, and most foreign countries will usually be sent using the United States Postal Service, since they generally provide the most efficient service and reasonable rates for these destinations. Whenever it is necessary for us to file forms for Customs and Overseas Shipping, we will not request the return of the gift if it is undeliverable as addressed. If you wish us to request the return of the gift, at your expense, please indicate so on your order form so that we can give you a fair estimate of the shipping fees at the time of your order. Most packages sent to international destinations arrive within 3 to 14 days. Faster shipping is also possible, depending upon the destination. When we ship gifts using the US Postal Service, the rate will be determined by the actual fee charged by the Post Office, plus a small fee to cover our packaging and handling costs. Every effort is made to keep the charges to a minimum.

Questions? Please call us at 609-584-8584 for answers to all of your shipping questions, including expected delivery dates and expedited shipping fees.